AFSR School Policies

MEMBERSHIP

  • Membership in our non-profit organization is essential in order for us to continually offer high quality French language courses, and cultural events to our members.
  • The membership fee is valid for 12 months, and may be eligible as a tax deduction. Please consult your tax advisor.
  • Membership privileges include, in addition to eligibility to participate in our French language instruction program, the phenomenal Culturethèque, offering enormous resources to access French language books, periodicals, podcasts, games, music, videos for ALL ages, borrowing rights to the AFSR media library (French books, periodicals, DVDs, music CDs and videos), free or discounted admission to various cultural and leisure activities, and discounts on goods and services from various companies and local organizations.

GROUP CLASSES

  • Overall, our classes average 5-6 students per class with a maximum of 8 students.
  • Registration in any class is taken in the order received until a maximum of 8 students has been reached.
  • A minimum of 3 students per adult class and 4 students per children’s class is required for a group class to take place.
  • If this minimum is not met, students who have already registered for the course will be offered other options, including registering for a different course.
  • If students who have already registered wish to keep a course open with only two students, course fees for semi-private tutoring will apply.

REGISTRATION

  • Each member/student of the AFSR will have an account on our website where it is possible to view and make payments for classes, lessons and events. One can also view past class registrations and membership information. Payments (see below) can be made by credit card through PayPal or by check in class. All members/students need to register online. For assistance, please contact info@afsantarosa.org.
  • Students need to register online for group classes and tutoring. For assistance, please contact AFSR.
  • Registration in any class is taken in the order received until a maximum of 8 students has been reached.
  • For sessions of seven to eight weeks, students have the option of paying for one less class if they anticipate missing one.

NEW Payment Policy at AFSR

AFSR is a non-profit organization that operates on a limited budget. For this reason, prompt payment for classes at the time of registration is necessary to help us settle our operational expenses in a timely fashion.

Therefore as of the Late Fall Session starting on October 28, 2019, we will begin to charge a late payment fee of $25 if checks or any other types of payment are not submitted or completed by the second class.

Alliance Française of Santa Rosa appreciates your understanding and cooperation!

REFUNDS

  • Alliance Française of Santa Rosa does not issue refunds.
  • Credit issued is valid only for a three-month period starting from the date of cancellation and for the same services that the student originally signed up for.

Please contact the school administration for questions.

PAYMENT

  • All classes must be paid for at the beginning of the session. AFSR accepts credit cards (through the PayPal portal), PayPal, and personal checks made out to “Alliance Française of Santa Rosa”.
  • Class fees must be paid in full before students attend the first class.
  • Payments made by check need to be brought to the first class.
  • AFSR will charge a late payment fee of $25 if cheques or other forms of payment are not submitted or completed by the second class.

For sessions of seven to eight weeks, you have the option of paying one less class when you anticipate that you will be missing one. View group classes here.

MISSED CLASSES

  • AFSR will not prorate for missed classes other than offering a reduced fee at the time of registration if the student anticipates to miss one class in a session (as described above).
  • Please inform your instructor when you plan on missing class.
  • Make-up classes are handled on a case-by-case basis and are subject to the instructor’s discretion.

REFUNDS

  • Alliance Française of Santa Rosa does not issue refunds.
  • Credit issued is valid only for a three-month period starting from the date of cancellation and for the same services that the student originally signed up for.

Please contact the school administration for questions.

PLACEMENT

  • For course-level placement purposes, non-beginner students who have not previously studied at the Alliance Française can assess their French language proficiency level by viewing the CEFR standards.
  • We welcome students to contact us directly for any placement questions.

COURSE CANCELLATION

  • Alliance Française of Santa Rosa reserves the right to cancel a class due to insufficient registration.
  • Course fees already paid for a cancelled class will be refunded based on the original method of payment or a credit will be issued if asked.

TUTORING

Tutoring includes private classes, semi-private classes for two students and when feasible, classes for members of an immediate family. Tutoring is tailor-made according the level and objectives of students. For more information: please contact AFSR at school@afsantarosa.org.

Tutoring Fees:

  • Private – $50.00/hour or $60/hour if the teacher travels to the student (within a 10-mile radius of the Alliance) to defray transportation costs for the teacher.
  • Semi-private (two students) – $25/hour/student. Semi-private classes are taught at the AFSR Foyer.
  • Family – $60/hour/up to four members of an immediate family. $70/hour if the teacher travels to the student (within a 10-mile radius of the Alliance) to defray transportation costs for the teacher.

Contact AFSR on this website link or at 707-543-8151 to inform us of your interest in signing up for tutoring, as well as the instructor you had in mind for the class.

You can also visit the Instructor page to view our instructors and sign up for tutoring.

Tutoring Payment Terms:

  • We ask students to pay one month in advance for a minimum of 3 classes out of 4 or 4 classes out of 5.
  • AFSR will credit tutoring lessons only if notice of cancellation is given 48 hours in advance to the instructor.
  • Make-up for lessons is available when student(s) and the instructor have agreed to postpone the scheduled lesson at least 48 hours ahead of time.
  • Alliance Française of Santa Rosa does not issue refunds.